Dear American Airlines My daughter and I traveled from El Paso to Chicago We are always very happy with the AA services but more when I forgot my purse in the airplane I thought that I could not able to get it back . I asked for help to American Airlines and Miguel Arreola, AA at O'Hare came into the rescue . Since I carry in my purse car keys House keys Money IDs Credit cards It was impossible to cross TSA and go back to the gate , well Miguel Arreola did the impossible. He called the gate and recovered the purse for me . He gave me back my life. Yes, it would be a lot of lost for me. Thank you Miguel Arreola !! I'm sure your boss is very happy to have you in his/her team . Sincerely, Marisa
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