Passenger Review
American Airlines review by Emily 2015-12-17
2 / 10
16 December, 2015 by ar
Economy Class
Customer service is horrible from check-in to on plane. They must treat employees horribly because they all act like they hate their jobs. Two planes I flew on today were dirty, and first one smelled like the inside of a urinal. First plane, my seat was all crooked and lumpy. Second time seated next to exit and it was cramped.
2
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline