Flight from Cancun, routed to return via Edmonton after ticket was bought. Got in at 12.50am instead of 8.30pm and waited almost an hour for baggage to be delivered. Got home eventually at 2.30am with 3 kids under 13yrs. Would not have booked with Transat if known that the return would be so late and baggage delivery so slow! Flight and service on board was acceptable. Would not travel Transat given a choice.
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Air Transat
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline