We travelled from Australia to Europe via Abu Dhabi. The seats were no less uncomfortable than other airlines but the food was awful. One meal was inedible. The inflight entertainment was grainy on one flight and the range of movies was limited. We won't be travelling on Etihad again until they start using air bridges. Climbing up and down steps carrying luggage and being crushed standing in buses to get to the terminal was too much after long flights.
5
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Etihad Airways
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline