Passenger Review
AirAsia Thailand review by Michael 2015-12-29
3 / 10
28 December, 2015 by ar
Economy Class
Our first flight was delayed by 2 hours. Our second flight we didn't pre pay for baggage and they charged us 72 USD per bag to check them! Terrible policy, but you get what you pay for. The staff were nice enough but I cannot believe the bogus baggage fees. EDITORS COMMENT: Yep you need to pre purchase your checked baggage. They offer cheap fares but what they lose in cost per seat they make up in extra baggage at check in.
3
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AirAsia Thailand
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline