Passenger Review

Malaysia Airlines review by T H 2013-10-11

3 / 10

10 October, 2013 by ar

Economy Class

I fly regularly on the BKI-KUL route. This is a 737-800 domestic and the level of service in the economy class is atrocious. It's worse than low cost carriers. Overall, Malaysia Airlines needs to take a hard look at their quality of service on domestic economy class. The cabin crews need to relearn that Malaysian Hospitality extends to all passengers.

3

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

3

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline