Air New Zealand review by Dan 2015-11-11

Dunedin to Rarotonga Economy 25 October 2015 Domestic flights typical Air NZ: no entertainment, expensive cattle class. AKL-RAR flights: tired, old 767 both ways. Entertainment system very poor, dated offerings. Seats worn and uncomfortable. No air vents, warm and stuffy the whole way. Bought “the Works” to get a meal. Told curried chicken was only meal available. Hate curry, allergic to it. When I asked for something else was rudely asked if I would like a bread roll. Getting a drink was near impossible. Asked for second drink, steward told me I no because we were landing in 25 minutes and “the bar is now closed.” The seat back indicated the flight would land in 54 minutes, but no go. No beverage, so I went to use the toilet. Saw the entire cabin crew in galley feasting on a number of dishes, no curried chicken. The crew were dining off the “premium economy” menu with gourmet meals. Air NZ is now just another no-frills budget airline. Unless you’re flying 1st or biz class, then you receive all of the amenities denied to those in economy. One of the worst flying experiences ever. Look into other offerings before flying on Air NZs tired old planes with grumpy cabin crews.