Passenger Review
Delta Air Lines review by Mary Lou 2017-03-21
5 / 10
20 March, 2017 by ar
Booked my flight thru delta thinking I was flying delta service. Unfortunately I found out it was operated by Air France and KLM. My return flight was a nightmare. After checking in , couple of hours later I received an email from KLM my flight was cancelled. I called delta 3 times and they kept me on the phone over an hour telling me it wasn't cancelled. I just couldn't believe this was happening. Finally, I was able to get flight back home to USA its taking 2 stops over 17 hour. Delta has limited direct flights (and the direct flights are thru Air France) so you mights well book direct thru AF you probably will get better Service. And they couldn't even help me with selecting seats I had to wait and go to the counter. Sorry but never again I will fly delta.
5
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Delta Air Lines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline