You can't book your seat for a long-haul flight in advance without being charged through the nose for it. The middle seat in the back row of the aircraft costs $29.50 to reserve in advance. It's a total crock and not worth the money. However, their customer service line (US) is at least very kind and prompt.
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Brussels Airlines
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline