
Brussels Airlines
About Brussels Airlines
Passenger ratings
Overall Value for Money
2.0
From 34 reviews
Seat and Cabin Space
2.8
From 34 reviews
Customer Service
2.1
From 37 reviews
In Flight Entertainment
2.2
From 24 reviews
Baggage Handling
1.4
From 7 reviews
Check-in Process
2.1
From 7 reviews
Meals and Beverages
2.2
From 25 reviews
Recommend Airline
18.4%
From 38 reviews
Latest reviews
View all
Well below average flight. The even damaged by luggage, and have not paid for the damages, now 10 months later.
3 / 10

i booked a refundable ticket and i canceled the booking and i was trying to contact brussels airlines to get refunded but i never reached the team i called the customer service and they keep on telling me that their team is going to call me back but they never did so so it sounds like they are trying to keep my money i dont know why but they are a discusting
2 / 10

My round trip flights on Brussels Airlines from New York to Rome (depart on May 5, return on May 18, 2020, reservation # UAQVWY, ticket # 0822187518979) were cancelled by Brussels Airlines due to COVID-19. I filed on their website to request full refund for this involuntary cancellation ticket on April 22, 2020 (complaint reference # 2004-SN-04919). Up till now on September 8, 2020, I still not received the refund yet. They did not even bother to reply my last inquiry e-mail on July 24, 2020. Please avoid this company, they are not honest.
0 / 10