Qantas review by Adam 2016-10-15

Qantas QF128. I know I'm only a lowly Bronze Member but I'm appalled that Qantas saw fit to not honour my business class ticket. I was told flatly that I had to fly economy (where it is impossible to sleep sitting up being 6ft tall) on an overnight flight. When I checked in it was a massive shock and made me feel less than important to Qantas. I know Qantas policy and that aircraft can change at any time for a variety of reasons but I was not notified by email, I was not given a choice, I was not even offered a lounge pass and the whole compensation discussion was a joke (apparently I have to chase it up when I land in Sydney). I was given no time to consider my options or to possibly find another airline with a business seat available.