Will never fly with Air Serbia again. The service is extremely bad. The airport staff is the worst and most apathic I have ever seen. Food is horrible. Miles (for 2 separate flights) were never registered. No information given about anything during the entire trip. seats changed, aircraft changed (again - 2 different flights), no staff even knows what's going on. No priority boarding. No entertainment system although they promise an ipad. This was like flying economy on a low cost carrier. complaint about their service sent to the airline 5 months ago is still unanswered, except for a stalling email saying "we are still looking into it". not even a simple apology for a premium passenger. 5 months. you do the math.
1
Comments
No comments yet, be the first to write one.

Air Serbia
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline