Passenger Review

Air Serbia review by Goor 2014-08-15

1 / 10

14 August, 2014 by ar

Business Class

Will never fly with Air Serbia again. The service is extremely bad. The airport staff is the worst and most apathic I have ever seen. Food is horrible. Miles (for 2 separate flights) were never registered. No information given about anything during the entire trip. seats changed, aircraft changed (again - 2 different flights), no staff even knows what's going on. No priority boarding. No entertainment system although they promise an ipad. This was like flying economy on a low cost carrier. complaint about their service sent to the airline 5 months ago is still unanswered, except for a stalling email saying "we are still looking into it". not even a simple apology for a premium passenger. 5 months. you do the math.

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Air Serbia

Air Serbia

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline