WestJet review by Abalain Suarez 2017-02-07

WORST EXPERIENCE EVER! WestJet lost my luggage while I travelled to St Lucia. They said I can spend 100$ US which I spent about 265$ US (a bit under 440$ Canadian). I have yet to receive a response as to how I will get a refund and if I will get a refund in full. Worst service ever. I recommend Air Canada or Sunwing as I never had any issues with them and I travel about 3 times per year. WestJet ruined my anniversary, we couldn't even afford to do an activity after all these issues. I also had to stay in my room the first night since I couldn't buy hair products and make up. Also from what I heard from WestJet representative and the staff at the resort in St Lucia this has been happenening a lot lately. Some people don't even get their luggage throughout the whole trip. Apparently now l need to wait weeks to get a response and possible refund.