Worst airline in the air. Fly the friendly skies are just words. Plane maintenance they could not fix for 3 hours and then rush to rebook on another flight that was already boarding and in another terminal. Missed connecting flight and all of my afternoon meetings. Leaving at 530am tomorrow so no time to reschedule. Still sitting in Chicago after 2 more delays. No help frus m customer service except an 800 number which was no use either. Last United flight for me and Inwas a frequent flyer. Rating: -100
3
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
5
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline