Passenger Review

Philippine Airlines review by Dil 2017-08-05

1 / 10

15 August, 2017 by ar

Economy Class

This is the worst airline we have ever experienced. The boarding was supposed to be 20 minutes ago and we are still waiting outside. No one has officially announced when we will board. You have to read this review before book a flight with Philippine airlines. 1. They dont have a waiting area of their own and you have to wait somewhere outside where there is not even enough seat. 2. The service is very unprofessional. It took more than 20minutes to get the boarding pass after we went to the counter lady. Then after randomly bumping into her while waiting for boarding, she suddenly asked for my passport saying she forgot to put my visa information. I was not comfortable so i rejected. She said she could take a picture of my passport instead. I was even more uncomfortable for her own mistake. She eventually write down the visa info and left. I was so speechless on how unprofessional she was. 3. There is no organization or whatsoever for this airline. Now everyone is waiting here like a group of animals wihout any regulations. Omg. I cant describe all this. 4. If you can afford 100 bycks more please never buy this airline. Horrible horrible service.

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Philippine Airlines

Philippine Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline