Passenger Review

Swiss International Air Lines review by Heather 2015-03-29

1 / 10

28 March, 2015 by ar

Economy Class

We arrived at the airport, but were not allowed to fly. Few Americans (including us) knew that you have to have a passport valid for 6 months to travel to Switzerland. Ours expired in 4 months, and we were not allowed to fly. Not once did Swiss Air tell us about this rule. It was not printed on any of the notifications, tickets, confirmation emails, nothing. They ruined our vacation, stole our money because they would not refund or credit us, and their customer service was stubborn, mean and terrible to deal with. Total nightmare.

1

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Swiss International Air Lines

Swiss International Air Lines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline