Passenger Review

Garuda Indonesia review by Muhammad Yusuf 2016-09-12

8 / 10

11 September, 2016 by ar

Business Class

As my flag carrier I have to admit that this is the best airline in Indonesia. None of its competitor can reach its status. Though I had experience some safety issue last year, when my baby's safety belt not being assisted carefully by the flight attendant. Filed a complaint and they response quite interesting. But to compete in International carrier they have to increase their service satisfaction.

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Garuda Indonesia

Garuda Indonesia

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline