Passenger Review
American Airlines review by John 2015-12-26
1 / 10
25 December, 2015 by ar
Premium Economy
American Airlines sent an email confirmation for a 12:45pm departure. Upon our 10:00am arrival, the AA "customer service" told us that even though the airline originally made the mistake, that we were going to miss our flight. Then they forced us to stand in a line (that had a two hour wait) to sort out their mistake...
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline