Passenger Review

Aeromexico review by Parbatie 2016-09-09

5 / 10

08 September, 2016 by ar

Economy Class

I had a terrible experience. I had a problem with the immigration form in mexico city and my flight never left me. When I went to their counter at mexico city airport to reschedule a flight - the agents at the areomexico counter was rude and told me that I have to book a new flight to NY. My flight did not leave yet and they told me I cannot get that flight anymore. I had to book a new flight with Delta to return to NY. I was very dissatisfied with the service I received.

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Aeromexico

Aeromexico

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline