
Aeromexico
About Aeromexico
Passenger ratings
Overall Value for Money
1.9
From 84 reviews
Seat and Cabin Space
2.7
From 73 reviews
Customer Service
2.0
From 83 reviews
In Flight Entertainment
2.8
From 66 reviews
Baggage Handling
1.4
From 9 reviews
Check-in Process
1.8
From 11 reviews
Meals and Beverages
2.7
From 67 reviews
Recommend Airline
14.6%
From 89 reviews
Latest reviews
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Almost as bad as volaris. The system will “be down” when trying to add luggage so that you have NO choice but to pay for it at the airport at double the cost. How convenient for them. 🙄
5 / 10

I traveled with this airline on March 17/23 and my first flight to go was fine but the return trip was canceled and they did not give me another flight and they did not reimburse me for the amount of the flight. I called customer service and they wanted to sell me another return flight and more expensive. It is one of the bad airlines to travel, they do not respect reservations and they do not solve anything for you.
6 / 10

They changed my flight by over 1.5 hours after I booked it, creating an even more massive layover and late arrival. In trying to change it customer service was horrible and refused. Baggage was incredibly slow arriving.
3 / 10