Passenger Review

Austrian Airlines review by tudor 2016-04-07

3 / 10

06 April, 2016 by ar

Economy Class

Greedy, unreliable and irresponsible Austrian Airlines: - Charging me additional fees for luggage while re-scheduling my flights following the late Austrian cancelling of a flight (after check-in). In the conditions they re-booked me on delayed flights with missing the luggage at connection and an arrival hour at final destination 5 hours later than planned ; - Reason for cancelling the flight by Austrian hostess: 'operational reason'. As told by other airport staff, the reason was in fact lack of availability of cabin crew, maybe also not a fully booked flight.

3

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Austrian Airlines

Austrian Airlines

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline