Passenger Review

Philippine Airlines review by Maximo Jr.

6 / 10

02 April, 2018 by

Economy Class

It was my first time to fly on our flag carrier on a Manila-Singapore-Manila flight. PR511 is an Airbus A321-200 with no seat-back entertainment system so I have to be content on reading the Mabuhay Magazine for a 3 hour journey. Maybe the pilot missed the distance of lowering the plane's altitude on our final approach to Changi Airport so the aircraft suddenly dives and it was a hair raising experience but the landing was smooth. On my return leg to Manila on PR508 they used an old Airbus A330-300 and still with no seat back entertainment. Both airplanes are equipped with on-board wifi using pre-downloaded PAL apps but I am not a fan of using mobile devices while travelling because it makes me dizzy. When we arrived at Terminal 2 there were no airbridge available so all 300+ passengers have to go down on stairs at the tarmac and transported inside by several buses. It was like arriving from a domestic flight on a budget carrier. I don't feel that 4 star Skytrax rating in terms of equipment. Overall... it was a good experience and hoping for a better journey next time.

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Philippine Airlines

Philippine Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline