Passenger Review

Jetstar review by Geoff 2016-12-08

4 / 10

07 December, 2016 by ar

Economy Class

Jetstar are filling their international flights within Australia with domestic passengers. Strongly recommend you avoid such flights (or re-assignments by Jetstar, as happened to us). We travelled BNE-MEL on a flight that originated in Tokyo. At least two-thirds off the passengers were domestic. The flight (including pre-flight and post-flight) was at least an hour longer at each end due to International security requirements, including passports or other photo ID. At BNE, where to park - international car park or domestic car park for return trip? At MEL, everyone had to have individual Photo ID check, for which Border Protection staff did not seem prepared. Long delay before baggage collection. Definitely avoid this kind of booking with Jetstar.

4

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Jetstar

Jetstar

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline