Swiss International Air Lines review by Rachna 2016-07-24

I think Swiss Airlines is the worst airline I've ever dealt with. First when I flew from Delhi to Zurich, they had only 3 working toilets, with no water available in one. The aircraft obviously lacks leg space for long haul flights. On my way back, flight from Palma de Mallorca to Zurich was delayed by almost one and a half hour, and there were no announcements or information for the reason of delay and connecting flights. Bcoz of this delay, I missed my flight from Zurich to Delhi. On landing in Zurich, there was no assistance from airport staff, and again, no information if connecting flight had left. The next flight that I was offered was also delayed and I had to stay overnight in Zurich. I found Swiss airlines as well as hotel staff quite unfriendly, indifferent and unconcerned in their attitude. They offer coupons limited to 20 CHF for meals and breakfast was also inadequate, and the way they offer breakfast, is quite humiliating. The airline is inefficient in its working, behaviour and correspondence. Won't recommend this airline to anyone, and will not book myself in future with this airline.