Passenger Review

Qantas review by Ross

4 / 10

17 May, 2018 by

Economy Class

I undertook a return flight with Qantas during May, 2018. I had not flown for a number of years. The seat had shrunken and was so uncomfortable parts of me went numb after an hour or so. The passengers in front fully reclined their seats. Suddenly I had the top of the seat in front taking up the tiny amount of space available. The food was handed to me in a cardboard box. The wine glass was not a wine glass, it was a plastic cup. No complaints about the cabin crew. Good as always. However, Qantas has now joined the ranks of what I imagine are true budget airlines. I had flown Qantas for the past forty years due to them always being well above the budget airlines. Sadly, as Qantas has done away with the quality, almost any other airline will do for my next flight. Sorry, Qantas. You did not need to become so cheap.

4

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Qantas

Qantas

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline