If I could I would give them zero stars. This airline is filled with thieves. I frequently travel for business and leisure and I have never come across such a terrible experience EVER in my life. I bought a ticket for round trip a week before my departure(3/11/2019) I got a pending confirmation number in my email from the Spirit Airlines themselves. When I arrived at the airport, I approached the check in desk, where I was told by disrespectful workers of the airline that my flight was never booked and I would have to pay TRIPLE the price as well as pay extra money for my carryon because it was wheels(???????). Intead of honoring my reservation as well as many seats were available on the plane, they instead took advantage of me and my situation made me pay triple the cost. Please HEED MY WARNING. They was using a tactic to gain for money knowing many people are in the airport already and have no other choice but to cave in to the demands.
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Spirit Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline