Terrible. I missed my flight (which i totally take responsibility for) but I wanted to keep my return and fly with another airline to my destination. Even though i paid for it they cancelled my departure AND my return. I asked them why they wouldnt let me keep my return and they said they are a for profit airline and I ended up having to pay for it again. ASSHOLES
2
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline