Passenger Review

Turkish Airlines review by Sumanta 2015-01-20

3 / 10

19 January, 2015 by ar

Economy Class

Flew from Dhaka to Helsinki. The flight delayed from Dhaka 7 hours. Consequently missed the connecting flight. The behaviour of the airport crew was horrible. None wanted to help or talk, or provide us any information on what to do next. Went from one desk to another for about 3 hours, stood in every possible queue, and at the end returned back to the same desk I started from. Horrible experience, worse customer service ever experienced in an airport.

3

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Turkish Airlines

Turkish Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline