Passenger Review

Qantas review by Diane 2016-11-15

6 / 10

14 November, 2016 by ar

Economy Class

We flew in this morning on an overnight flight from Shanghai to Sydney. While I found the seats comfortable the rest of the trip smacks of a budget airline. The food was very skimpy and unappetising. There was no starter to main meal and no other little extras that one expects from other airlines. The breakfast was inedible. Scrambled eggs........ a solid mass of something yellow. An insipid chicken sausage and a few strips of bacon that were more fat than meat. In fact the slivers of meat I managed to seperate from all the fat were the tastiest part together with something that resembled toast. The other noticeable cost cutting exercise was the way that the stewards have to prepare the trays instead of pulling them out ready prepared with just a few add ons. Drinks out of plastic and plastic cutlery. We travelled from London to Shanghai with Lufthansa. What a difference. I would never willingly travel with Qantas again. It is an insult to Australia.

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Qantas

Qantas

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline