Passenger Review

Qantas review by Hugh 2016-06-21

3 / 10

20 June, 2016 by ar

Economy Class

Trip I've made numerous times, ATL - DFW - SYD - CHC. Flight from ATL arrived at DFW only ten minutes late. QF flight pushed back on time but did not start the engines for 40 minutes. Captain said there was a technical problem, but nothing to worry about. Landed at SYD at 0601. Technical problem - SYD doesn't open until 0600. Of course the Captain's haste to push back meant that my baggage did not make it. Showed up four days later. Tips on using QF: You must be awake when the food is served, they make no attempt to wake you despite a 15 - 17 hour flight. Have other passengers wake you, QF staff will not even wake you if you asked them to in advance; For long layovers in SYD, one of the crumbiest airports for long layovers, if not a club member, take a 30 day membership with AA and get use of QF's club lounge where meals are served in a relatively quiet and comfortable environment. QF does not offer an equivalent membership; Be aware AA club membership is not honored by QF in CHC, but this is a much more civilized airport than SYD; Be aware QF long haul passengers often switched to Jetstar for short flights from and to SYD, despite original reservation being on QF

3

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Qantas

Qantas

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline