Our flight was 11 hours delayed. It was a flight from YVR to CUN, so a awful start to a what is supposed to be a sun releax vacation. On the ground, there were no communication, no compensation, nothing. This is the worst airline I've flown. That is saying a lot considering I used to flew on China Eastern Airline.
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Air Transat
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline