Vueling lost our luggage on September 29, 2015 and as of today, January 21, 2016 they have only paid E400 for emergency clothing to continue our next 5 weeks of travel (paid November 13, 2015! They refuse to communicate, will not answer on facebook or take calls to discuss the balance of +-800 E they owe under the Montreal Convention!! My advice is to avoid at all cost and fly the major airlines!! I would gladly join a class action suit as it almost ruined a great once in a lifetime holiday!!
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Vueling
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
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Check-in Process
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Meals and Beverages
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