Over-priced. Seats narrow an hard. Food crap. Entertainment only fair. Service negligible and perfunctory. Toilets on board ended up filthy. Baggage lost almost every time I fly via Heathrow. NEVER flying BA again.
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British Airways
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline