Passenger Review

American Airlines review by doganay 2014-08-25

4 / 10

24 August, 2014 by ar

Economy Class

1- I flew from Dallas to Chicago then to Dusseldorf but all flight was cancelled and I didn't reach my other connection. 2- A hour after takeoff from Chicago pilot declared a engine malfunction and turned back again Chicago. After waiting 3 hours at airport we got in an other airplane. In the new airplane, pilot again declare another malfunction. We wait 3 hours in the airplane because of malfunction. 3 The Airplane was so old, there is no television or entertainment at seats. 4- At the end of the flight my baggage was lost and it didn't find yet.

4

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American Airlines

American Airlines

Overall Value for Money

4

Seat and Cabin Space

1

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline