Qantas review by Noel 2015-01-09

I flew economy from Sydney to LA in November (Business was full) and business Sydney to New York in December. The seats were cramped in economy. The flight was not full Fortunately for me one of the passengers in the row in front pushed his seat back hard and gave the person next to me a nasty bruise on her leg. He kept rocking the chair each time she would cry out in pain. The flight attendant seemed uninterested and did not want to resolve the dispute between her and the passenger in front. Finally until and her fellow traveler moved to another seat leaving me with three seats to myself. The food was barely edible. The price was expensive for what it was. Because I traveled discount economy the status points were low. I just tried to book a round the world trip on line with qantas (I travel a lot and try to take full advantage of ff points.) I could not get the flights I wanted with qantas although I could get them with qantas if I booked them individually. ie I could not get the status points I wanted. I rang an uninterested ff service officer but it seems they have had it with complaints about the new ff program. I have too. Qantas has become an expensive airline for what they offer and are relying on their accident free record. Take Virgin it is better run.