Thai Airways International review by Satish 2015-09-19

I was travelling from Banglore to sydney via bangkok (18 sep 00.30 am) along with my wife and infant(5month). I have had made reservation for baby bassinet(PNR YI7IB2) and at the Bangalore terminal i was informed that the request was confirmed for bassinet. For Bangkok trip(TG326) i got the bassinet but from Bangkok to Sydney(TD471) we were not given any infant seating, nor the Bassinet but given a general seating 2nd row (32a,32b). The crew nor the supervisor helped us provide the bassinet nor infant seating nor any spacious leg space seating. They said the whole flight is full and none of the passenger were arranging to swap the seats, contrary to this they were able to arrange a swap to a co passenger( 32c) just coz his audio socket was not working to 52B. Thai should take the responsibility to ensure infants seat are allotted to infant based on the age, as i saw age1+ using the infant seating. There were many business class seats available but were never given to my wife and my baby to help resolve the situation. To add to our worst experience when i asked for veg meal/Breakfast for my wife they said you need to book in advance. I have traveled with many other carrier(Emirates,