Qantas review by Nick 2016-01-06

Very poor don't bother. They are just not interested in anything other than profit. Customer service is very poor. The food is dreadful, most of what we ate should have been put in the bin, not served to customers. The cabin staff mocked us when we brought this to their attention. Our flight between Singapore and Brisbane was the worst I have experienced in over 30 years. Having taken five flights with Emirates in December 2015, we had become accustomed to their excellent service, food and cabin comfort. Flying with Qantas from Singapore to Brisbane was one of the longest seven or so hours of my life. The cabin staff were arrogant, disinterested and in denial regarding the food quality, they really thought it was top notch. When I called Qantas the next day to complain they could not care less, a real waste of time. I always think a good test of the quality of any company is how they deal with customer issues, Qantas were very poor in this area. I will never fly with this airline again.