American Airlines review by Chelsea 2015-06-03

I flew from Albuquerque NM to Dallas trying to get to final destination Pensacola FL. both directions of travel flights were canceled due to " mechanical problems " 5 flights 3 different days weeks apart and still the same reason for delays and cancellations. I appreciate them NOT flying if their is mechanical error, however I am curious why the plannes are not safe and running at LEAST 95% mechanical error free?? Also the AA employees are extremely rude and found them not helpful in that stressful situation, mind you I was raised with manners, addressed them all as sir and ma'am never raised my voice. I would have thought AA sent their team through thorough rigorous training. Skipping AA at all costs next time.