Passenger Review
American Airlines review by johanne 2015-11-30
4 / 10
29 November, 2015 by ar
Economy Class
Worst customer service Rude flight attendants Does not honor its promises when it comes to baggage related issues Slow reply rate Constant follow up from the customer's side, if things were left as is, no effort would come from the company's customer service Hard to reach over the phone
4
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline