Passenger Review

Volaris review by Tim

3 / 10

21 January, 2019 by

Economy Class

Highly recommend against this airline. Flew home from Cancun on Volaris...there was a 3-hour delay that caused a missed connection. Volaris's solution was ridiculous. They would not put us on an alternative flight to our final destination. Instead, they flew us to a different city (Fresno) and left us there focusing us to buy additional flights to get home (Seattle). I've never heard of an airline sending you to a different city and saying "eh...close enough" when their flight being late was the cause of the issue. I paid way more buying the extra flight home than I would have if I'd of just bought a flight from a real airline to start with. Never again.

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Volaris

Volaris

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline