Qantas review by Abbu 2017-03-11

My family had to fly back to Fiji due to the death of my Mother-in-law. Called Qantas for the changes,as they fly codeshare to Fiji from LA, as our return Ticket was for Melbourne. They couldn't help, even though we paid $400 more than the cheapest ticket available per passenger. We had to fork out US$1400 eac for my daughter and wife. I had to travel to Melbourne to leave all the luggage and then fly to Fiji. So Qantas goes and cancels their ticket and resells them and tells me that I will be getting $34 refund per passenger as we paid $1300 per passenger. And goes and charges me extra $120 for their luggage. EDITORS COMMENT: Unfortuntely thats how canages work for every airline unless you are on a very expensive flexible fare. It's often in the case of most airlines round the world, cheaper to buy a new ticket. What you experienced here would be no different on any other carrier if you were on a saver economy ticket. EDITORS COMMENT: Unfortuntely thats how changes work for every airline unless you are on a very expensive flexible fare. It's often in the case of most airlines round the world, cheaper to buy a new ticket. What you experienced here would be no different on any other carrier