From bad to worse, little is now good about B A, especially their back office staff, service on the flight is o k, but I assume they are dealing with so many customer complaints, they cannot handle the volume. Other airlines have moved forward, B A are going backwards sadly.
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British Airways
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline