Passenger Review

Aer Lingus review by Maureen 2017-07-06

8 / 10

05 July, 2017 by ar

Economy Class

Our flights between Boston to Dublin and Dublin to Venice were very pleasant and uneventful. Unfortunately our flight from Rome to Dublin in July 3 wasn't as pleasant. My seat had dried chocolate smeared on it and my tray table was very dirty but the real problem that I experienced was that your company charges for water. I do understand that snacks and beverages are often charged for but after a 45 minute delay ( due to baggage issues) after boarding on a 90 degree Fahrenheit Day I truly thought that it would have been more than reasonable to beable to get a free cup of water that didn't come out of the airplane tap. This is an issue that corporate should discuss. Otherwise I have never had any issues with your flights.

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Aer Lingus

Aer Lingus

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline