Malindo Air review by Timmie 2016-08-24

Serivice at the check in counter is horrible at KLIA as the staff are most of the time not attentive, just going through the motions. Baggage claim (at least twice from my experience flying with Malindo air) took 1 hour ! Plus, the wen check in this week for my flight is unavailable, hence I resorted to calling the customer service line - it led you on to an automatic voice machine, putting me on hold (though stating that it will direct me to an officer) for a while ! What sort of service is this? Please enlighten me.