Cathay Pacific review by Margaret

First time I've flown with Cathay Pacific and I would definitely use them again. The plane was an older model with not so many choices on the in-flight entertainment system as other flights I've taken but certainly a good enough selection to fill the five hour flight. I also really liked their option to tune into a camera under the plane, something no other airline had! The staff were very helpful, went above and beyond, in fact, to help me with an injury I'd received following an awful flight with Air New Zealand in which they dumped me in a broken seat for 13 hours (don't get me started, read my review!). Cathay Pacific literally bent over backwards to assist me during the flight and throughout the checking-in procedure, security and onwards journey. When I reached Hong Kong, they went way above what I had requested which was just to board priority to prevent my leg getting knocked. All the staff were courteous and professional; I really can't fault them at all. Total thumbs up!