Keep in mind that LOT is a low cost airline. No meals on short-haul flights, no complimentary alcohol anywhere. If you have excess luggage or need to change your itinerary, you will pay dearly! And you can disregard the rates that are indicated on your reservation, LOT will charge you a much higher rate at your point of origin (as I found out to my dismay). But if you do expect low-cost customer service, then LOT will get you from point A to point B.
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LOT Polish Airlines
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline