It was the our first time travelling on Scoot from Perth to Singapore and return. Based on that experience, NEVER AGAIN. I had paid extra to select our seats. It was at the boarding gate just before I went to board that I noticed that our boarding tickets had a different seat number to that which I had selected on my original booking. At no time did anyone from Scoot inform me that my original seat selection had been changed.I have personal reasons for wanting to select the seats that I selected (close to the front of the plane, but given seats at the rear of the plane), so was happy to pay extra for this, otherwise I would have not bothered to select the seat option for the booking. Also the flight was delayed by 2 hours. Return fight no better. Boarded plane and was seated only to be told to get off due to plane mechanical issue and wait more than 3 hours for a replacement plane. We have flown with many other budget airlines and never had problems. Based on our experience I can NOT RECOMMEND Scoot Airlines.
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Scoot
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