Passenger Review

Iberia and Iberia Express review by Jaime 2014-12-02

6 / 10

01 December, 2014 by ar

Economy Class

Madrid (MAD) - Miami (MIA) in Economy Class (Iberia Plus Plata member - OneWorld Ruby). Transfer at MAD T4 was really good (lovely, illuminated, huge and intuitive Terminal 4) and very fast cause I was coming from the south of Spain. I was very lucky to fly in the new Iberia A330-300. The plane was all-brand-new, totally clean. The crew was very friendly and attentive (they seem to have improved the service a lot since the merge with British Airways). Flight was on time. Food was ok, the standard comparing to BA, AF, LX and AA. The selection of the Ribera del Duero Valley wines were very good. The new individual IFEs was awesome, as I was able to choose between a huge entertainment content. I consider remarkable that the new Airbus A330-300 make no noise at all and the take off and lading were very smooth. I hope to get the chance again to take a long-haul flight with Iberia due to its impressive improvements, specially once they will receive the new A330-200s and the A350-900 from 2015.

6

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Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline