American Airlines review by Maria 2015-12-21

Traveled from GRU to SJC with a stop at DFW. 3 of the 4 suitcases arrived in SJC. It's been 5 days and all I hear from American Airline is that they are 'locating' my missing luggage. Start mentioning this to friends, checking the web and am shocked by the amount of people that have their suitcases mishandled by AA as well. Infuriating.