I traveled to Bangalore from London via muscat in Oman airways, my baggage allowance was 40kg(Clearly shown in the ticket)and i they allowed 40 kg for outbound flight and when I am returning to London,they said allowance was only 30kg and its new rule since April they said.I was so upset and had to put my some of my luggage in the airport bin so it cost me lot of money. moreover The Oman air Manager in the airport was rude and not giving importance to our grievance. I suggest all my friends not to travel in this Airways.
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Oman Air
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline